Sam Shahabi
Retail Leader | Experience & Culture
I build environments where people, culture and details create experiences that last.
Based in Hamburg, Germany
Great work starts with good conversations.
If something resonates, I'd love to hear from you.
Perspective
Nearly a decade across globally recognized brands has shaped one clear conviction: exceptional experiences are never accidental. They are designed, led and lived from the inside out.
Across technology, luxury and design driven environments, I have built high performing teams, established scalable operational frameworks and translated ambitious brand standards into consistent, measurable execution. My work sits at the intersection of commercial performance, people leadership and brand experience, turning vision into structure and strategy into results.
What drives me is creating environments where people, processes and customer experiences align. Not as a concept, but as a daily reality.
10+
Years across premium brands
5
Global brands
30
People led & developed
Principles
People
Great experiences start with the people who create them. I build environments where teams feel ownership, clarity and responsibility.
Details
Small details shape lasting perceptions. I create consistency through standards, intention and thoughtful execution.
Performance
Strong results come from strong foundations. I turn ambition into structure, routines and measurable progress.
Culture
Culture is what customers feel before they ever see it. I build behaviors that transform expectations into everyday reality.
Capabilities
Leadership
People Development
Team Culture
Performance Coaching
Experience
Client Experience
Brand Standards
Service Excellence
Operations
Operational Excellence
Process Improvement
Performance Management
Growth
Commercial Strategy
Client Development
Business Development
Selected Experience
Store Leader
Dyson
2026 — Present
Overall accountability for commercial performance, operations and people leadership at Dyson's Hamburg store. Building a high-performing team culture and translating an engineering-led global brand into a premium, design-driven retail experience.
Assistant Store Manager
RIMOWA
2025 — 2026
Led commercial performance and team development for a team of 20 within an LVMH Maison, establishing a clienteling culture, elevating operational standards and translating ambitious brand expectations into consistent execution.
Assistant Store Manager
House of Kabs
2025
Key leadership role in the opening of a new premium showroom, from operational setup to building and developing the founding team.
Assistant Store Manager
BOLIA
2023 — 2024
Led flagship operations for the Danish design brand, combining commercial steering with a strong culture of service and detail.
Founder
adaid
2019 — 2022
Founded and ran a digital venture, developing brand experiences and digital strategies for growing businesses.
